Privacy Policy

Privacy Policy

Effective Date: 2023

At Clinicare Laboratory Limited, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and laboratory facilities. By using our services, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and date of birth.
• Health Information: Diagnostic results, medical history, and any relevant data required for testing and reporting.
• Payment Information: Billing details, such as credit card information or other payment methods.
• Technical Information: IP address, browser type, and usage data collected through cookies and other tracking technologies.

We use your information to:

• Provide diagnostic and healthcare services.
• Communicate with you about your tests, results, and appointments.
• Improve our services, website, and customer experience.
• Comply with legal and regulatory requirements.

We may share your information with:

• Healthcare Providers: To assist in diagnosis and treatment.
• Third-Party Service Providers: For payment processing, data storage, or IT support.
• Regulatory Authorities: When required by law or for public health purposes.

We do not sell or rent your personal information to third parties for marketing purposes.

We implement robust security measures to protect your information, including:

• Encryption of sensitive data during transmission and storage.
• Access controls to limit access to authorized personnel only.
• Regular audits and updates to our security practices.

You have the right to:

• Access and request a copy of your personal information.
• Request correction or deletion of inaccurate or unnecessary data.
• Withdraw consent for certain data processing activities.
• File a complaint with the relevant data protection authority.

Our website uses cookies to enhance user experience. Cookies help us analyze site traffic and improve our services. You can manage your cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review the policy periodically.

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Clinicare Laboratory Limited